Reservations

Call (519) 599–7866, or book online by emailing reso@themillcafe.com
Reservations recommended.

Please review our Booking and Cancellation Policies below.

Booking Policy

  • If a reservation is made then the table is yours for the specified time.

  • Usually anywhere from 2hrs -3 hrs per seating
    However, should you arrive more than 30 minutes after your booking time without forewarning, then you may lose your table to another reservation.

  • We would respectfully ask that you are ready to be seated at the time of your reservation. Should you arrive after your booking time, we may need to hold you back to a later time to ensure the best possible level of service to all our guests.

  • It is essential that we are notified of any specific dietary requirements prior to your visit to ensure that we can cater for you appropriately. If you have not informed us at the point of booking, please contact the restaurant to discuss your requirements with a member of our team.

  • Tables are allocated on the day by the restaurant team and although we will do everything we can to allocate a table in your preferred area of the dining room, we cannot always guarantee this.

Cancellation Policy

The restaurant’s continued viability relies on reservations being honored by our customers, and adequate notice being given of any changes or cancellations. Accordingly, the following applies:

  1. A valid credit card number must be provided when making a reservations tables of ten and over
    We reserve the right to charge a cancellation fee for any booking that is cancelled, or if numbers are reduced without prior notice.

  2. For all bookings, you must notify us of a cancellation or any changes to the number of guests at least 12 hours prior to your booking.

  3. The Mill reserves the right to charge a cancellation fee of $20 per person for any bookings changed or cancelled within this 12 hour notice period.

  4. The cancellation fee reflects the cost incurred by The Mill in terms of staffing, food, and any lost revenue as a result of turning away other potential bookings.

  5. We will not notify you if any cancellation fee is applied.

  6. Where possible, The Mill team will actively manage restaurant bookings by checking attendance with the main guests/contact we have in our reservation system.